Impact of Compensation, Performance Appraisal, Recruitment and Selection, and Training Practices on Employee Attitudes in the Telecommunications Industry: Evidence from 9mobile Nigeria Plc
Husseini Abalaka Faruna
*
Department of Business Administration, Faculty of Management Science, Salem University, Lokoja, Nigeria.
*Author to whom correspondence should be addressed.
Abstract
This paper is research of the correlation of specific human resource management (HRM) practice performance appraisal, recruitment/selection, and training/development and staff attitudes in the telecommunication industry Nigeria. A quantitative research survey design was followed and 100 employees of 9mobile Nigeria Plc were surveyed through a structured questionnaire. The hypotheses were tested by Pearson correlation analysis with the use of SPSS version 20. The results indicate that there is a significant positive correlation between compensation and job satisfaction, performance appraisal and organizational commitment, and recruitment practices and work values. Intention to quit was negatively related with training and development. The research paper adds to the current body of literature in the field of HRM in that it generates evidence in a developing economy environment and it has managerial implications of enhancing employee retention and engagement in the highly competitive business sectors.
Keywords: HRM practices, employee attitude, job satisfaction, organizational commitment, telecommunications industry