Original Research Article

INVESTIGATING THE MODERATING ROLE OF UNCERTAINTY AVOIDANCE ON MOBILE BANKING ADOPTION: A CROSS-CULTURAL STUDY

SADIA AKHTAR, MUHAMMAD IRFAN, SHAMSA KANWAL, ABDUL HAMEED PITAFI, AMJID AMIN

Asian Journal of Arts, Humanities and Social Studies, Volume 1, Issue 2, Page 59-73

The current research investigates a conceptual model to clarify the key predictors influencing the Chinese and Pakistani consumers’ intentions to adopt mobile banking. The proposed mode based on technology adoption model (TAM) and was further extended by adding the moderating effect of uncertainty avoidance. Partial least square (PLS) and hierarchal regression analyses were used to analyze the data collected from both countries. The results showed that subjective norm, perceived usefulness and perceived ease of use were the important factors in using m-banking services in Pakistan. Perceived usefulness mediated the relationship of perceived ease of use and subjective norm with individuals’ intentions. On the other hand, perceived usefulness was proofed to be a key factor in China that affected m-banking services. Perceived ease of use has indirect effect on individuals’ intention through perceived usefulness. In addition, uncertainty avoidance moderated the relationship between perceived usefulness, subjective norms and individuals’ intentions to adopt mobile banking. This study provides a good direction for micro financial service providers to consider the business activities for both groups.

Original Research Article

INVESTIGATING THE IMPACT OF EXCESSIVE USE OF SOCIAL NETWORKING ON SELF-DISCLOSURE: EVIDENCE FROM PAKISTAN

SHAMSA KANWAL, REN CHONG, ABDUL HAMEED PITAFI, SADIA AKHTAR, MUHAMMAD IRFAN

Asian Journal of Arts, Humanities and Social Studies, Volume 1, Issue 2, Page 74-91

Some research studies have suggested that obsessive social networking involvement could turn into compulsive behaviour among university students. Social networking sites or Web 2.0 is an open and public platform where users can communicate, share, and interact, as well as make social contacts. The important feature of this research is to access the impact of excessive use of social networking sites on SNS self-disclosure. Social networking is a popular tool, especially among the younger generation. The key idea of this study is to discover the mediating effect of SNS addiction and the excessive use of social networking sites, frequently with too much self-disclosure. Specifically, this study proposes a model that shows how SNS addiction increases. Further, this study also found a moderating effect of students’ personalities in these connections. For this study, data was collected online using the Google documents application with university students in Pakistan. In a total of 310 samples collected and analysed using SPSS software, version 21.0. Findings of this study show that Pakistani youth tend to have higher SNS addiction issues as a function of the need to share ideas and self-disclosure. Everyone (students, teens, adults) seeks a ‘sense of community,’ such that Social networking sites lend themselves too often getting overly involved vs handling school matters or work.

Original Research Article

MEDIATION APPROACH IN CONDUCTING CIVIL CASES IN PERLIS COURT, MALAYSIA

MALIKE BRAHIM, MONICA JOSEPH GAISAH

Asian Journal of Arts, Humanities and Social Studies, Volume 1, Issue 2, Page 92-102

Parties engaged in conflicts are often considered being aggressive, belligerent, irrational and inflexible. Majority views the conflict as a battle to win or a situation to be avoided. Hence, conflicts are never resolved amicably, smoothly and peacefully. Some parties become dissatisfied, uncomfortable and felt that decision made is unfair. Due to this, issues are brought to court for resolution and justice. Otherwise, processes in the court will be time consuming and cost would be escalated before the announcement of any orders and judgments. Other related causes that impede access to justice include delays in delivering judgments, frequent adjournments and a poor case of flow management. Today, mediation relatively relates to the judicial system, a reform in progress such as practised in Perlis Court. This approach will encourage people to select the most appropriate dispute resolution process. Thus, increasing satisfaction for those who seek resolution regarding their disputes.

Original Research Article

MANAGEMENT OF SCHOOL FACILITIES FOR EFFECTIVE INSTRUCTIONAL DELIVERY IN PUBLIC COLLEGES OF EDUCATION IN NORTH CENTRAL STATES OF NIGERIA

SHAIBU LEONARD, OKOLO NKECHI ANN, MOHAMMED HARUNA SANI

Asian Journal of Arts, Humanities and Social Studies, Volume 1, Issue 2, Page 103-115

The study investigated management of school facilities for effective instructional delivery in colleges of education in North Central states of Nigeria.  Four research questions guided the study. Descriptive research design was adopted for the study. One thousand one hundred and eighty five (1,185) respondents, involving one thousand and ninety two (1,092) students, sixty three (63) lecturers, seventeen (17) staff of works department and thirteen (13) management staff selected through simple sampling by balloting were used for the study. College of Education School Facilities Management Questionnaire (COESFMQ) was used as instrument for data collection. The data collected were analyzed with mean and standard deviation to answer research questions. The findings revealed that both lecturers and students often and seldomly utilized the available facilities for effective instructional delivery. Some problems encountered by both lecturers and management staff in the management of school facilities include poor funding, lack of statistical data and poor maintenance culture. The findings also revealed that some of the strategies include: improved funding of education, regular maintenance of facilities, provision of adequate facilities and equipment. Based on the findings, it was recommended, among others, that government should make sure that the facilities are adequately available, well utilized and maintained for effective instructional delivery.