Main Article Content
An e-Learning service is a valuable tool that can help school directors, teachers, and students to do various teaching and learning activities online. Such a service can improve the quality of teaching at schools. To examine the practical effect of this service, we surveyed the usage of the e-Learning system in teaching and learning activities in a chosen primary school in Saudi Arabia. The targeted group was students in grades five and six who undertook Math, Science, and English courses in the second semester of the session 2018-2019. In this paper, we develop a questionnaire to measure the satisfaction levels of the targeted students regarding the services provided by the Black Board learning management system (LMS). The main finding of this study is that there is still a gap between the e-Learning theoretical principles and the practice. Students’ recommendations helped us to overcome the difficulties encountered to improve the educational system. One of the main recommendations that we got from our students is to have lecture pictures and posters uploaded on the system before lecture time so that they can review it before class time.